CoreWyre — Infrastructure Integrity
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Training & Education

We Don't Create Dependency.
We Create Competency.

Most security integrators want you to call them for everything. We want you to call us for nothing. CoreWyre Academy teaches your team to operate, manage, and optimize your UniFi security system with confidence — reducing support calls and maximizing your infrastructure investment.

0-35%
Fewer Support Calls After Training
0
Specialized Course Tracks
0 hrs
Per Training Session
$0
With Qualifying Plans

Why We Train Our Clients

Empowered Clients Use Their Systems

A security system that nobody knows how to operate is a waste of money. Training ensures your team actually uses the tools they have — reviewing footage, managing access, and responding to alerts with confidence.

Competency Reduces Costs

Clients who complete Academy training generate 25-35% fewer support tickets. Simple tasks like reviewing timelines, exporting clips, or adjusting detection zones become self-service — saving time and money on both sides.

Chain of Custody Matters

Improperly exported or shared footage can be inadmissible in court. We teach proper evidence handling procedures so your footage holds up when it counts — for insurance claims, law enforcement, and legal proceedings.

Privacy Requires Understanding

Your team needs to understand what the system records, what it does not, and how to handle requests for footage. Academy training covers privacy zones, retention policies, and legal obligations specific to Colorado.

Course Catalog

Each session is two hours, hands-on, and tailored to your specific system configuration. On-site or remote delivery available.

HOA Board Essentials

2 hours|HOA board members, community managers
Standalone
$1,000
Or
Select CoreWyre Academy training free with Platinum plan
✓Timeline navigation and incident review
✓Evidence export and chain of custody procedures
✓Board member permission levels and access management
✓Smart detection zones: what they capture and why
✓Generating reports for board meetings
✓Resident privacy: what the system records and what it does not
✓When to share footage with law enforcement (and when not to)
✓Storage retention policies and legal requirements

SMB Manager Permissions & Hygiene

2 hours|Business owners, store managers, operations leads
Standalone
$1,000
Or
Free with Platinum plan
✓User account management and role-based permissions
✓Adding and removing employee access securely
✓Network hygiene: password policies and VLAN awareness
✓Cybersecurity basics for small business
✓Camera view optimization for shrink reduction
✓Incident documentation for insurance and law enforcement
✓Access control credential lifecycle management
✓Recognizing and reporting system anomalies

Homeowner Deep-Dive

1 hour|Residential clients, power users
Standalone
$400
Or
Free with Platinum plan
✓Advanced UniFi Protect features and hidden capabilities
✓Smart detection zone customization
✓AI Key search techniques and best practices
✓Network segmentation for IoT device isolation
✓Mobile app mastery: alerts, playback, sharing
✓Privacy zones and neighbor-friendly camera angles
✓UPS and backup power: what happens during outages
✓Troubleshooting common issues before calling support

The ROI of Training

Training pays for itself. Clients who complete Academy sessions operate more confidently, resolve more issues independently, and extract significantly more value from their infrastructure investment.

25-35%
Fewer Support Calls

Self-service capabilities eliminate routine support requests.

Faster
Incident Response

Trained operators find and export footage in minutes, not hours.

Stronger
Legal Positioning

Proper evidence handling ensures footage is admissible when needed.

Invest in Competency, Not Dependency

Book a CoreWyre Academy session and transform your team from passive users to confident operators. Available standalone or included with qualifying Infrastructure Integrity plans.

Or call us directly: (719) 301-3011